Shipping Policy

We currently offer shipping via Royal Mail. We ship orders within 1- 3 business days; please allow 2-4 business days for tracking information to be updated.

We are not responsible for last, stolen, or packages shipped to the wrong address. At checkout, please be sure to use the correct shipping address. If the carrier is unable to deliver, please contact the carrier to arrange pick up or delivery. If you believe your package to be stolen, please file a claim with the carrier. Email us if you have additional shipping questions – info@bakedkurls.com.

Return and Exchange Policy

Due to COVID-19 and the Health & Safety of our customers and products, we currently do not accept returns, exchanges or cancellations on any orders at this time. If your products arrive damaged or incorrect, please email info@bakedkurls.com immediately.  

If your item is damaged or defective, please ensure to email info@bakedkurls.com for next steps.